Shipping

Processing period and shipping address

All orders have a processing period of 1-3 business days.

 

Shipping address

We are not responsible for orders shipped to an incorrect address due to customer error. It is the customer’s responsibility to ensure all details are correct before submitting your order. Any orders shipped to an incorrect address due to customer error cannot be retrieved back from the courier once it has departed our facility. If you have made a mistake on your shipping information after submitting your order, you must contact us immediately to edit or cancel your order within two hours after placing it.

Courier

We use SF Express, Speedpost or Vantage to ship to your destination, below please find more details about shipping fee. The shipping fee may be subject to change without prior notice. The shipping timeline is for reference only and excluding time needed for customs clearance. Due to safety precautions, delays are expected and delivery times are NOT guaranteed.

Duties and Taxes

Adagio Ballet Boutique does NOT cover any Duties, Customs Fees, Import Fees, VAT, administrative fees, special handling fees, remote area surcharge etc. These fees are the sole responsibility of the customer placing the order. Check with your local authorities for customs duties etc. to avoid any ‘surprise’ fee when the parcel arrives.

 

Shipping fee & shipping timeline

Australia
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-2 weeks
Purchase amount  Shipping fee
Below HK$2,500 HK$300
Above HK$2,500 Free
Canada
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-2 weeks
Purchase amount  Shipping fee
Below HK$2,500 HK$300
Above HK$2,500 Free
China
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
Hong Kong
Courier: SF Express
Shipping timeline: 2-3 days
Purchase amount  Shipping fee
Below HK$800 HK$30
Above HK$800 Free
India
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
Indonesia
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
Japan
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
Macau
Courier: SF Express
Shipping timeline: 4-5 days
Purchase amount  Shipping fee
Below HK$800 HK$40
Above HK$800 Free
Malaysia
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
New Zealand
Courier: Vantage (operated by Hong Kong Post)
Shipping timeline: 2-3 weeks
Purchase amount  Shipping fee
Below HK$2,500 HK$300
Above HK$2,500 Free
Philippines
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
Singapore
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
South Korea
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
Taiwan
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
Thailand
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free
United Kingdom
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-2 weeks
Purchase amount  Shipping fee
Below HK$2,500 HK$300
Above HK$2,500 Free
United States of America
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-2 weeks
Purchase amount  Shipping fee
Below HK$2,500 HK$300
Above HK$2,500 Free
Vietnam
Courier: Speedpost (operated by Hong Kong Post)
Shipping timeline: 1-1.5 weeks
Purchase amount  Shipping fee
Below HK$2,000 HK$200
Above HK$2,000 Free

If you have any questions about shipping, check our shipping section of the FAQs page or contact us.